{"id":1267,"date":"2026-03-24T10:34:52","date_gmt":"2026-03-24T10:34:52","guid":{"rendered":"https:\/\/www.method-post.com\/vi\/mentoring-junior-staff-project-goals\/"},"modified":"2026-03-24T10:34:52","modified_gmt":"2026-03-24T10:34:52","slug":"mentoring-junior-staff-project-goals","status":"publish","type":"post","link":"https:\/\/www.method-post.com\/vi\/mentoring-junior-staff-project-goals\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn Qu\u1ea3n l\u00fd D\u1ef1 \u00e1n: H\u1ed7 tr\u1ee3 \u0111\u00e0o t\u1ea1o Nh\u00e2n vi\u00ean Tr\u1ebb trong khi \u0110\u1ea3m b\u1ea3o M\u1ee5c ti\u00eau D\u1ef1 \u00e1n"},"content":{"rendered":"

Trong m\u00f4i tr\u01b0\u1eddng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n hi\u1ec7n \u0111\u1ea1i \u0111\u1ea7y t\u1ed1c \u0111\u1ed9, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn: l\u00e0m sao \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c m\u1ed1c th\u1eddi gian nghi\u00eam ng\u1eb7t \u0111\u1ed3ng th\u1eddi nu\u00f4i d\u01b0\u1ee1ng s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a nh\u1eefng th\u00e0nh vi\u00ean \u00edt kinh nghi\u1ec7m h\u01a1n. Tr\u00e1ch nhi\u1ec7m k\u00e9p n\u00e0y \u0111\u00f2i h\u1ecfi s\u1ef1 c\u00e2n b\u1eb1ng tinh t\u1ebf. B\u1ea1n \u0111\u01b0\u1ee3c giao nhi\u1ec7m v\u1ee5 \u0111\u1ea3m b\u1ea3o d\u1ef1 \u00e1n ti\u1ebfn tri\u1ec3n hi\u1ec7u qu\u1ea3, nh\u01b0ng \u0111\u1ed3ng th\u1eddi c\u0169ng ph\u1ea3i d\u00e0nh th\u1eddi gian v\u00e0 c\u00f4ng s\u1ee9c \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn nh\u1eefng ng\u01b0\u1eddi v\u1eabn \u0111ang h\u1ecdc c\u00e1ch l\u00e0m vi\u1ec7c. B\u1ecf qua b\u1ea5t k\u1ef3 kh\u00eda c\u1ea1nh n\u00e0o c\u0169ng c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn ki\u1ec7t s\u1ee9c, b\u1ecf l\u1ee1 m\u1ee5c ti\u00eau ho\u1eb7c s\u1ef1 ph\u00e1t tri\u1ec3n \u0111\u1ed9i nh\u00f3m b\u1ecb \u0111\u00ecnh tr\u1ec7.<\/p>\n

H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c th\u1ef1c t\u1ebf \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean tr\u1ebb m\u00e0 kh\u00f4ng l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n. B\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p c\u00f3 c\u1ea5u tr\u00fac trong vi\u1ec7c ph\u00e2n c\u00f4ng nhi\u1ec7m v\u1ee5, giao ti\u1ebfp v\u00e0 qu\u1ea3n l\u00fd th\u1eddi gian, b\u1ea1n c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t v\u0103n h\u00f3a n\u01a1i s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 k\u1ebft qu\u1ea3 t\u1ed3n t\u1ea1i h\u00e0i h\u00f2a. Ch\u00fang t\u00f4i s\u1ebd chia nh\u1ecf quy tr\u00ecnh th\u00e0nh c\u00e1c b\u01b0\u1edbc c\u1ee5 th\u1ec3, t\u1eadp trung v\u00e0o \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf thay v\u00ec c\u00e1c kh\u00e1i ni\u1ec7m l\u00fd thuy\u1ebft.<\/p>\n

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\"Infographic<\/figure>\n<\/div>\n

\ud83e\udde0 Hi\u1ec3u r\u00f5 Tr\u00e1ch nhi\u1ec7m K\u00e9p<\/h2>\n

L\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 trong b\u1ed1i c\u1ea3nh n\u00e0y \u0111\u00f2i h\u1ecfi qu\u1ea3n l\u00fd hai lu\u1ed3ng c\u00f4ng vi\u1ec7c ri\u00eang bi\u1ec7t. Lu\u1ed3ng \u0111\u1ea7u ti\u00ean l\u00e0 ch\u00ednh d\u1ef1 \u00e1n: ti\u1ebfn \u0111\u1ed9, ng\u00e2n s\u00e1ch, s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. Lu\u1ed3ng th\u1ee9 hai l\u00e0 y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi: vi\u1ec7c h\u1ecdc h\u1ecfi k\u1ef9 n\u0103ng, x\u00e2y d\u1ef1ng s\u1ef1 t\u1ef1 tin v\u00e0 ti\u1ebfn b\u1ed9 s\u1ef1 nghi\u1ec7p cho nh\u00e2n vi\u00ean tr\u1ebb.<\/p>\n

Nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd g\u1eb7p kh\u00f3 kh\u0103n v\u00ec h\u1ecd xem hai y\u1ebfu t\u1ed1 n\u00e0y l\u00e0 m\u00e2u thu\u1eabn nhau. Thay v\u00e0o \u0111\u00f3, h\u00e3y xem ch\u00fang l\u00e0 c\u00f3 m\u1ed1i li\u00ean h\u1ec7 v\u1edbi nhau. Khi nh\u00e2n vi\u00ean tr\u1ebb ph\u00e1t tri\u1ec3n, \u0111\u1ed9i nh\u00f3m s\u1ebd tr\u1edf n\u00ean v\u1eefng ch\u1eafc h\u01a1n v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd c\u00e1c nhi\u1ec7m v\u1ee5 ph\u1ee9c t\u1ea1p. Khi d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng, \u0111\u1ed9i nh\u00f3m s\u1ebd t\u1ef1 tin h\u01a1n v\u00e0 c\u00f3 b\u1eb1ng ch\u1ee9ng c\u1ee5 th\u1ec3 v\u1ec1 \u0111\u00f3ng g\u00f3p c\u1ee7a h\u1ecd. Tuy nhi\u00ean, s\u1ef1 k\u1ebft h\u1ee3p n\u00e0y kh\u00f4ng x\u1ea3y ra m\u1ed9t c\u00e1ch ng\u1eabu nhi\u00ean. N\u00f3 \u0111\u00f2i h\u1ecfi s\u1ef1 l\u00ean k\u1ebf ho\u1ea1ch c\u00f3 ch\u1ee7 \u00fd.<\/p>\n

    \n
  • M\u1ee5c ti\u00eau D\u1ef1 \u00e1n:<\/strong> T\u1eadp trung v\u00e0o \u0111\u1ea7u ra, ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tu\u00e2n th\u1ee7 ti\u1ebfn \u0111\u1ed9.<\/li>\n
  • M\u1ee5c ti\u00eau H\u1ed7 tr\u1ee3 \u0110\u00e0o t\u1ea1o:<\/strong> T\u1eadp trung v\u00e0o vi\u1ec7c h\u1ecdc h\u1ecfi k\u1ef9 n\u0103ng, t\u00ednh t\u1ef1 ch\u1ee7 v\u00e0 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/li>\n
  • \u0110i\u1ec3m Giao thoa:<\/strong> Ph\u00e2n c\u00f4ng c\u00e1c nhi\u1ec7m v\u1ee5 th\u00e1ch th\u1ee9c nh\u00e2n vi\u00ean tr\u1ebb nh\u01b0ng v\u1eabn ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u d\u1ef1 \u00e1n.<\/li>\n<\/ul>\n

    Kh\u00f4ng c\u00f3 chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng, b\u1ea1n c\u00f3 th\u1ec3 t\u1ef1 m\u00ecnh ki\u1ec3m so\u00e1t qu\u00e1 m\u1ee9c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ti\u1ebfn \u0111\u1ed9, \u0111i\u1ec1u n\u00e0y l\u00e0m h\u1ea1n ch\u1ebf qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp. Ng\u01b0\u1ee3c l\u1ea1i, b\u1ea1n c\u00f3 th\u1ec3 trao quy\u1ec1n qu\u00e1 m\u1ee9c, d\u1eabn \u0111\u1ebfn sai s\u00f3t \u0111e d\u1ecda ti\u1ebfn \u0111\u1ed9. Ch\u00eca kh\u00f3a n\u1eb1m \u1edf vi\u1ec7c t\u00ecm ra \u0111i\u1ec3m c\u00e2n b\u1eb1ng.<\/p>\n

    \u23f1\ufe0f Ph\u00e2n b\u1ed5 Th\u1eddi gian Chi\u1ebfn l\u01b0\u1ee3c<\/h2>\n

    Th\u1eddi gian l\u00e0 ngu\u1ed3n l\u1ef1c qu\u00fd gi\u00e1 nh\u1ea5t c\u1ee7a b\u1ea1n. \u0110\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u00e0o t\u1ea1o hi\u1ec7u qu\u1ea3, b\u1ea1n c\u1ea7n d\u00e0nh ra nh\u1eefng kho\u1ea3ng th\u1eddi gian c\u1ee5 th\u1ec3 cho vi\u1ec7c h\u01b0\u1edbng d\u1eabn m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n lu\u1ed3ng c\u00f4ng vi\u1ec7c. Nh\u1eefng l\u1eddi khuy\u00ean ng\u1eabu nhi\u00ean th\u01b0\u1eddng mang t\u00ednh ph\u1ea3n \u1ee9ng v\u00e0 c\u00f3 th\u1ec3 l\u00e0m gi\u00e1n \u0111o\u1ea1n c\u00f4ng vi\u1ec7c chuy\u00ean s\u00e2u. Trong khi \u0111\u00f3, c\u00e1c bu\u1ed5i h\u1ecdp \u0111\u01b0\u1ee3c l\u00ean l\u1ecbch s\u1ebd t\u1ea1o s\u1ef1 t\u1eadp trung v\u00e0 cho ph\u00e9p th\u1ea3o lu\u1eadn s\u00e2u s\u1eafc h\u01a1n.<\/p>\n

    1. Cu\u1ed9c h\u1ecdp T\u1ed5ng h\u1ee3p H\u00e0ng tu\u1ea7n<\/h3>\n

    Thi\u1ebft l\u1eadp m\u1ed9t bu\u1ed5i h\u1ecdp \u0111\u1ecbnh k\u1ef3 ch\u1ec9 d\u00e0nh ri\u00eang cho h\u1ed7 tr\u1ee3 \u0111\u00e0o t\u1ea1o. \u0110i\u1ec1u n\u00e0y kh\u00e1c bi\u1ec7t v\u1edbi c\u00e1c bu\u1ed5i c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng. Trong c\u00e1c bu\u1ed5i c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng, b\u1ea1n th\u1ea3o lu\u1eadn v\u1ec1 nh\u1eefng g\u00ec \u0111\u00e3 l\u00e0m. Trong c\u00e1c bu\u1ed5i h\u1ed7 tr\u1ee3 \u0111\u00e0o t\u1ea1o, b\u1ea1n th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1ch<\/em>vi\u1ec7c \u0111\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/p>\n

      \n
    • T\u1ea7n su\u1ea5t:<\/strong> H\u00e0ng tu\u1ea7n, 30 \u0111\u1ebfn 45 ph\u00fat.<\/li>\n
    • \u0110\u1ecbnh d\u1ea1ng:<\/strong> M\u1ed9t \u0111\u1ed1i m\u1ed9t, ri\u00eang t\u01b0 v\u00e0 kh\u00f4ng b\u1ecb l\u00e0m phi\u1ec1n.<\/li>\n
    • Ch\u01b0\u01a1ng tr\u00ecnh:<\/strong> Xem x\u00e9t nh\u1eefng th\u00e1ch th\u1ee9c g\u1ea7n \u0111\u00e2y, th\u1ea3o lu\u1eadn v\u1ec1 m\u1ee5c ti\u00eau h\u1ecdc t\u1eadp v\u00e0 \u0111\u01b0a ra ph\u1ea3n h\u1ed3i.<\/li>\n<\/ul>\n

      2. H\u01b0\u1edbng d\u1eabn theo Khung Th\u1eddi gian<\/h3>\n

      Khi nh\u00e2n vi\u00ean tr\u1ebb ti\u1ebfp c\u1eadn b\u1ea1n v\u1edbi c\u00e2u h\u1ecfi, h\u00e3y tr\u00e1nh nh\u1ea3y ngay v\u00e0o l\u1eddi gi\u1ea3i. Thay v\u00e0o \u0111\u00f3, h\u00e3y d\u00e0nh m\u1ed9t kho\u1ea3ng th\u1eddi gian c\u1ee5 th\u1ec3 \u0111\u1ec3 c\u00f9ng nhau gi\u1ea3i quy\u1ebft. N\u1ebfu c\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n, h\u00e3y tr\u1ea3 l\u1eddi nhanh ch\u00f3ng. N\u1ebfu c\u1ea7n ph\u00e2n t\u00edch s\u00e2u, h\u00e3y l\u00ean l\u1ecbch \u0111\u1ec3 xem x\u00e9t sau. \u0110i\u1ec1u n\u00e0y gi\u00fap tr\u00e1nh t\u00ecnh tr\u1ea1ng ng\u01b0\u1eddi h\u01b0\u1edbng d\u1eabn tr\u1edf th\u00e0nh \u0111i\u1ec3m ngh\u1ebdn.<\/p>\n

      S\u1eed d\u1ee5ng khung sau \u0111\u1ec3 c\u1ea5u tr\u00fac c\u00e1c t\u01b0\u01a1ng t\u00e1c n\u00e0y:<\/p>\n

        \n
      1. L\u00e0m r\u00f5:<\/strong> Y\u00eau c\u1ea7u nh\u00e2n vi\u00ean tr\u1ebb gi\u1ea3i th\u00edch l\u1ea1i v\u1ea5n \u0111\u1ec1 cho b\u1ea1n.<\/li>\n
      2. H\u01b0\u1edbng d\u1eabn:<\/strong>G\u1ee3i \u00fd thay v\u00ec \u0111\u01b0a ra c\u00e2u tr\u1ea3 l\u1eddi.<\/li>\n
      3. Xem x\u00e9t l\u1ea1i:<\/strong>C\u00f9ng ki\u1ec3m tra k\u1ebft qu\u1ea3.<\/li>\n<\/ol>\n

        \ud83d\udde3\ufe0f Khung giao ti\u1ebfp<\/h2>\n

        Giao ti\u1ebfp l\u00e0 ph\u01b0\u01a1ng ti\u1ec7n di chuy\u1ec3n c\u1ee7a vi\u1ec7c c\u1ed1 v\u1ea5n. C\u00e1ch b\u1ea1n \u0111\u01b0a ra ph\u1ea3n h\u1ed3i s\u1ebd quy\u1ebft \u0111\u1ecbnh vi\u1ec7c m\u1ed9t nh\u00e2n vi\u00ean tr\u1ebb c\u00f3 c\u1ea3i thi\u1ec7n hay tr\u1edf n\u00ean ph\u00f2ng th\u1ee7. Ph\u1ea3n h\u1ed3i x\u00e2y d\u1ef1ng ph\u1ea3i c\u1ee5 th\u1ec3, c\u00f3 th\u1ec3 h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c v\u00e0 k\u1ecbp th\u1eddi.<\/p>\n

        1. M\u00f4 h\u00ecnh SBI<\/h3>\n

        M\u00f4 h\u00ecnh T\u00ecnh hu\u1ed1ng-H\u00e0nh vi-T\u00e1c \u0111\u1ed9ng l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u00e1ng tin c\u1eady \u0111\u1ec3 \u0111\u01b0a ra ph\u1ea3n h\u1ed3i m\u00e0 kh\u00f4ng g\u00e2y hi\u1ec3u l\u1ea7m.<\/p>\n

          \n
        • T\u00ecnh hu\u1ed1ng:<\/strong>M\u00f4 t\u1ea3 b\u1ed1i c\u1ea3nh c\u1ee5 th\u1ec3 (v\u00ed d\u1ee5: \u201cTrong bu\u1ed5i \u0111\u00e1nh gi\u00e1 sprint h\u00f4m qua\u2026\u201d).<\/li>\n
        • H\u00e0nh vi:<\/strong>M\u00f4 t\u1ea3 h\u00e0nh \u0111\u1ed9ng c\u00f3 th\u1ec3 quan s\u00e1t \u0111\u01b0\u1ee3c (v\u00ed d\u1ee5: \u201c\u2026b\u1ea1n \u0111\u00e3 tr\u00ecnh b\u00e0y d\u1eef li\u1ec7u m\u00e0 kh\u00f4ng x\u00e1c minh ngu\u1ed3n g\u1ed1c\u2026\u201d).<\/li>\n
        • T\u00e1c \u0111\u1ed9ng:<\/strong>M\u00f4 t\u1ea3 k\u1ebft qu\u1ea3 c\u1ee7a h\u00e0nh \u0111\u1ed9ng \u0111\u00f3 (v\u00ed d\u1ee5: \u201c\u2026\u0111i\u1ec1u n\u00e0y g\u00e2y ra s\u1ef1 nh\u1ea7m l\u1eabn gi\u1eefa c\u00e1c b\u00ean li\u00ean quan v\u1ec1 ti\u1ebfn \u0111\u1ed9.\u201d).<\/li>\n<\/ul>\n

          2. L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng<\/h3>\n

          L\u1eafng nghe th\u01b0\u1eddng b\u1ecb coi nh\u1eb9 trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. Khi m\u1ed9t nh\u00e2n vi\u00ean tr\u1ebb n\u00eau l\u00ean lo ng\u1ea1i, h\u00e3y l\u1eafng nghe \u0111\u1ec3 hi\u1ec3u, ch\u1ee9 kh\u00f4ng ph\u1ea3i \u0111\u1ec3 tr\u1ea3 l\u1eddi. \u0110i\u1ec1u n\u00e0y x\u00e2y d\u1ef1ng ni\u1ec1m tin. Ni\u1ec1m tin l\u00e0 y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu cho s\u1ef1 an to\u00e0n t\u00e2m l\u00fd, gi\u00fap c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m nh\u1eadn ra sai s\u00f3t s\u1edbm tr\u01b0\u1edbc khi ch\u00fang tr\u1edf th\u00e0nh r\u1ee7i ro nghi\u00eam tr\u1ecdng cho d\u1ef1 \u00e1n.<\/p>\n

          C\u00e1c th\u1ef1c h\u00e0nh cho l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng bao g\u1ed3m:<\/p>\n

            \n
          • Duy tr\u00ec giao ti\u1ebfp b\u1eb1ng \u00e1nh m\u1eaft trong c\u00e1c cu\u1ed9c h\u1ecdp tr\u1ef1c tuy\u1ebfn ho\u1eb7c tr\u1ef1c ti\u1ebfp.<\/li>\n
          • T\u00e1i di\u1ec5n \u0111\u1ea1t nh\u1eefng g\u00ec ng\u01b0\u1eddi n\u00f3i \u0111\u00e3 n\u00f3i \u0111\u1ec3 x\u00e1c nh\u1eadn s\u1ef1 hi\u1ec3u bi\u1ebft.<\/li>\n
          • Ch\u1edd ba gi\u00e2y sau khi h\u1ecd ng\u1eebng n\u00f3i tr\u01b0\u1edbc khi ph\u1ea3n h\u1ed3i.<\/li>\n<\/ul>\n

            \ud83e\udd1d \u0110\u1ed9ng l\u1ef1c ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c<\/h2>\n

            Ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c l\u00e0 c\u01a1 ch\u1ebf ch\u00ednh cho c\u1ea3 vi\u1ec7c giao d\u1ef1 \u00e1n v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng. Tuy nhi\u00ean, r\u1ea5t d\u1ec5 nh\u1ea7m l\u1eabn gi\u1eefa ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c v\u00e0 giao h\u1ebft vi\u1ec7c cho ng\u01b0\u1eddi kh\u00e1c. Ph\u00e2n c\u00f4ng hi\u1ec7u qu\u1ea3 bao g\u1ed3m chuy\u1ec3n giao tr\u00e1ch nhi\u1ec7m c\u00f9ng v\u1edbi quy\u1ec1n ra quy\u1ebft \u0111\u1ecbnh trong c\u00e1c gi\u1edbi h\u1ea1n \u0111\u00e3 x\u00e1c \u0111\u1ecbnh.<\/p>\n

            1. Ph\u00f9 h\u1ee3p c\u00f4ng vi\u1ec7c v\u1edbi n\u0103ng l\u1ef1c<\/h3>\n

            Kh\u00f4ng ph\u1ea3i m\u1ecdi c\u00f4ng vi\u1ec7c n\u00e0o c\u0169ng ph\u00f9 h\u1ee3p v\u1edbi nh\u00e2n vi\u00ean tr\u1ebb. B\u1ea1n ph\u1ea3i \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a c\u00f4ng vi\u1ec7c so v\u1edbi tr\u00ecnh \u0111\u1ed9 k\u1ef9 n\u0103ng hi\u1ec7n t\u1ea1i c\u1ee7a nh\u00e2n vi\u00ean. S\u1eed d\u1ee5ng b\u1ea3ng ma tr\u1eadn \u0111\u1ec3 ph\u00e2n lo\u1ea1i c\u00f4ng vi\u1ec7c.<\/p>\n\n\n\n\n\n\n\n
            Lo\u1ea1i c\u00f4ng vi\u1ec7c<\/th>\nM\u1ee9c \u0111\u1ed9 ph\u1ee9c t\u1ea1p<\/th>\nM\u1ee9c \u0111\u1ed9 c\u1ed1 v\u1ea5n<\/th>\nV\u00ed d\u1ee5<\/th>\n<\/tr>\n<\/thead>\n
            V\u1eadn h\u00e0nh<\/strong><\/td>\nTh\u1ea5p<\/td>\nTheo d\u00f5i<\/td>\nNh\u1eadp d\u1eef li\u1ec7u, l\u00ean l\u1ecbch h\u1ecdp<\/td>\n<\/tr>\n
            Ph\u00e1t tri\u1ec3n<\/strong><\/td>\nTrung b\u00ecnh<\/td>\nHu\u1ea5n luy\u1ec7n vi\u00ean<\/td>\nVi\u1ebft t\u00e0i li\u1ec7u, ki\u1ec3m th\u1eed c\u00e1c m\u00f4-\u0111un<\/td>\n<\/tr>\n
            Chi\u1ebfn l\u01b0\u1ee3c<\/strong><\/td>\nCao<\/td>\nPh\u00e2n c\u00f4ng<\/td>\nL\u00e3nh \u0111\u1ea1o m\u1ed9t lu\u1ed3ng c\u00f4ng vi\u1ec7c nh\u1ecf, tr\u00ecnh b\u00e0y v\u1edbi kh\u00e1ch h\u00e0ng<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

            2. Quy tr\u00ecnh chuy\u1ec3n giao<\/h3>\n

            Khi giao nhi\u1ec7m v\u1ee5, h\u00e3y tu\u00e2n theo m\u1ed9t quy tr\u00ecnh r\u00f5 r\u00e0ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 minh b\u1ea1ch.<\/p>\n

              \n
            • B\u1ed1i c\u1ea3nh:<\/strong>Gi\u1ea3i th\u00edcht\u1ea1i sao<\/em>nhi\u1ec7m v\u1ee5 n\u00e0y quan tr\u1ecdng \u0111\u1ed1i v\u1edbi d\u1ef1 \u00e1n nh\u01b0 th\u1ebf n\u00e0o.<\/li>\n
            • Hy v\u1ecdng:<\/strong>X\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng h\u00ecnh \u1ea3nh th\u00e0nh c\u00f4ng l\u00e0 nh\u01b0 th\u1ebf n\u00e0o.<\/li>\n
            • Ngu\u1ed3n l\u1ef1c:<\/strong>Ch\u1ec9 cho h\u1ecd n\u01a1i h\u1ecd c\u00f3 th\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c s\u1ef1 gi\u00fap \u0111\u1ee1.<\/li>\n
            • \u0110i\u1ec3m ki\u1ec3m tra:<\/strong>\u0110\u1eb7t c\u00e1c th\u1eddi \u0111i\u1ec3m c\u1ee5 th\u1ec3 \u0111\u1ec3 xem x\u00e9t ti\u1ebfn \u0111\u1ed9.<\/li>\n<\/ul>\n

              B\u1eb1ng c\u00e1ch l\u00e0m nh\u01b0 v\u1eady, b\u1ea1n trao quy\u1ec1n cho nh\u00e2n vi\u00ean tr\u1ebb n\u1eafm b\u1eaft tr\u00e1ch nhi\u1ec7m. N\u1ebfu h\u1ecd th\u00e0nh c\u00f4ng, h\u1ecd s\u1ebd h\u1ecdc \u0111\u01b0\u1ee3c. N\u1ebfu h\u1ecd g\u1eb7p kh\u00f3 kh\u0103n, b\u1ea1n s\u1ebd ph\u00e1t hi\u1ec7n s\u1edbm.<\/p>\n

              \ud83d\udee1\ufe0f X\u1eed l\u00fd sai s\u00f3t m\u1ed9t c\u00e1ch x\u00e2y d\u1ef1ng<\/h2>\n

              Sai s\u00f3t l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi trong c\u00f4ng vi\u1ec7c d\u1ef1 \u00e1n. Ch\u00fang c\u0169ng l\u00e0 c\u01a1 h\u1ed9i h\u1ecdc t\u1eadp qu\u00fd gi\u00e1 nh\u1ea5t. C\u00e1ch b\u1ea1n ph\u1ea3n \u1ee9ng v\u1edbi m\u1ed9t l\u1ed7i s\u1ebd \u0111\u1ecbnh h\u00ecnh v\u0103n h\u00f3a \u0111\u1ed9i nh\u00f3m. N\u1ebfu m\u1ed9t sai s\u00f3t d\u1eabn \u0111\u1ebfn vi\u1ec7c b\u1ecb s\u1ec9 nh\u1ee5c tr\u01b0\u1edbc c\u00f4ng ch\u00fang, \u0111\u1ed9i nh\u00f3m s\u1ebd gi\u1ea5u c\u00e1c l\u1ed7i. N\u1ebfu n\u00f3 d\u1eabn \u0111\u1ebfn m\u1ed9t cu\u1ed9c \u0111\u00e1nh gi\u00e1 c\u00f3 c\u1ea5u tr\u00fac, \u0111\u1ed9i nh\u00f3m s\u1ebd ti\u1ebfn b\u1ed9.<\/p>\n

              1. Cu\u1ed9c h\u1ecdp t\u1ed5ng k\u1ebft kh\u00f4ng \u0111\u1ed5 l\u1ed7i<\/h3>\n

              Khi m\u1ed9t m\u1ee5c ti\u00eau d\u1ef1 \u00e1n b\u1ecb b\u1ecf l\u1ee1 ho\u1eb7c x\u1ea3y ra l\u1ed7i, h\u00e3y ti\u1ebfn h\u00e0nh cu\u1ed9c h\u1ecdp \u0111\u00e1nh gi\u00e1 t\u1eadp trung v\u00e0o quy tr\u00ecnh, ch\u1ee9 kh\u00f4ng ph\u1ea3i con ng\u01b0\u1eddi. H\u00e3y \u0111\u1eb7t c\u00e2u h\u1ecfi:<\/p>\n

                \n
              • \u0110i\u1ec1u g\u00ec \u0111\u00e3 sai trong quy tr\u00ecnh l\u00e0m vi\u1ec7c?<\/li>\n
              • Th\u00f4ng tin n\u00e0o \u0111\u00e3 thi\u1ebfu?<\/li>\n
              • Ch\u00fang ta c\u00f3 th\u1ec3 ng\u0103n ng\u1eeba \u0111i\u1ec1u n\u00e0y l\u1ea7n t\u1edbi nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n<\/ul>\n

                C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y gi\u1ea3m b\u1edbt n\u1ed7i s\u1ee3 h\u00e3i. Khi c\u00e1c th\u00e0nh vi\u00ean tr\u1ebb c\u1ea3m th\u1ea5y an to\u00e0n khi th\u1eeba nh\u1eadn m\u00ecnh \u0111\u00e3 m\u1eafc sai l\u1ea7m, h\u1ecd c\u00f3 th\u1ec3 b\u00e1o c\u00e1o s\u1edbm h\u01a1n, gi\u00fap b\u1ea1n gi\u1ea3m thi\u1ec3u thi\u1ec7t h\u1ea1i \u0111\u1ed1i v\u1edbi ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n.<\/p>\n

                2. Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 theo h\u01b0\u1edbng d\u1eabn<\/h3>\n

                Thay v\u00ec t\u1ef1 m\u00ecnh s\u1eeda l\u1ed7i, h\u00e3y d\u1eabn d\u1eaft th\u00e0nh vi\u00ean tr\u1ebb qua qu\u00e1 tr\u00ecnh s\u1eeda ch\u1eefa. \u0110i\u1ec1u n\u00e0y c\u1ee7ng c\u1ed1 b\u00e0i h\u1ecdc. H\u01b0\u1edbng d\u1eabn h\u1ecd t\u1eebng b\u01b0\u1edbc c\u1ea7n th\u1ef1c hi\u1ec7n \u0111\u1ec3 kh\u1eafc ph\u1ee5c v\u1ea5n \u0111\u1ec1 v\u00e0 x\u00e1c minh gi\u1ea3i ph\u00e1p.<\/p>\n

                Di\u1ec5n v\u0103n v\u00ed d\u1ee5:<\/p>\n

                \n

                Qu\u1ea3n l\u00fd:<\/strong> \u201cT\u00f4i nh\u1eadn th\u1ea5y t\u00edch h\u1ee3p \u0111\u00e3 th\u1ea5t b\u1ea1i. B\u1ea1n ngh\u0129 \u0111i\u1ec1u g\u00ec \u0111\u00e3 g\u00e2y ra \u0111i\u1ec1u n\u00e0y?\u201d
                \n
                Th\u00e0nh vi\u00ean tr\u1ebb:<\/strong> \u201cT\u00f4i ngh\u0129 c\u00f3 th\u1ec3 l\u00e0 do phi\u00ean b\u1ea3n API.\u201d
                \n
                Qu\u1ea3n l\u00fd:<\/strong> \u201c\u0110\u00f3 l\u00e0 m\u1ed9t gi\u1ea3 thuy\u1ebft r\u1ea5t m\u1ea1nh m\u1ebd. Ch\u00fang ta c\u00f3 th\u1ec3 ki\u1ec3m ch\u1ee9ng \u0111i\u1ec1u \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o?\u201d
                \n
                Th\u00e0nh vi\u00ean tr\u1ebb:<\/strong> \u201cT\u00f4i c\u00f3 th\u1ec3 ki\u1ec3m tra nh\u1eadt k\u00fd.\u201d
                \n
                Qu\u1ea3n l\u00fd:<\/strong> \u201cTuy\u1ec7t v\u1eddi. H\u00e3y c\u00f9ng xem x\u00e9t ch\u00fang v\u00e0 xem li\u1ec7u ch\u00fang ta c\u00f3 th\u1ec3 t\u00ecm th\u1ea5y m\u00e3 l\u1ed7i c\u1ee5 th\u1ec3 hay kh\u00f4ng.\u201d\n<\/p>\n<\/blockquote>\n

                \ud83d\udcca \u0110o l\u01b0\u1eddng k\u1ebft qu\u1ea3<\/h2>\n

                \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o c\u1ea3 m\u1ee5c ti\u00eau d\u1ef1 \u00e1n v\u00e0 m\u1ee5c ti\u00eau h\u01b0\u1edbng d\u1eabn \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u1ea1t \u0111\u01b0\u1ee3c, b\u1ea1n c\u1ea7n c\u00f3 c\u00e1c ch\u1ec9 s\u1ed1 r\u00f5 r\u00e0ng. D\u1ef1a v\u00e0o tr\u1ef1c gi\u00e1c l\u00e0 kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 \u0111\u1ea1t th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i.<\/p>\n

                1. Ch\u1ec9 s\u1ed1 d\u1ef1 \u00e1n<\/h3>\n
                  \n
                • Giao h\u00e0ng \u0111\u00fang h\u1ea1n:<\/strong> C\u00e1c m\u1ed1c th\u1eddi gian c\u00f3 \u0111\u01b0\u1ee3c \u0111\u1ea1t kh\u00f4ng?<\/li>\n
                • Tu\u00e2n th\u1ee7 ng\u00e2n s\u00e1ch:<\/strong> C\u00e1c ngu\u1ed3n l\u1ef1c c\u00f3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 kh\u00f4ng?<\/li>\n
                • Ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng:<\/strong> \u0110\u1ea7u ra c\u00f3 \u0111\u00e1p \u1ee9ng \u0111\u1ecbnh ngh\u0129a ho\u00e0n th\u00e0nh hay kh\u00f4ng?<\/li>\n<\/ul>\n

                  2. Ch\u1ec9 s\u1ed1 ph\u00e1t tri\u1ec3n<\/h3>\n
                    \n
                  • T\u1ef1 ch\u1ee7:<\/strong> H\u1ecd c\u00f3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00f4ng c\u1ea7n can thi\u1ec7p li\u00ean t\u1ee5c kh\u00f4ng?<\/li>\n
                  • Tinh th\u1ea7n ch\u1ee7 \u0111\u1ed9ng:<\/strong> H\u1ecd c\u00f3 \u0111\u1ec1 xu\u1ea5t c\u1ea3i ti\u1ebfn quy tr\u00ecnh kh\u00f4ng?<\/li>\n
                  • Vi\u1ec7c ti\u1ebfp thu ph\u1ea3n h\u1ed3i:<\/strong> H\u1ecd c\u00f3 th\u1ef1c hi\u1ec7n c\u00e1c \u0111\u1ec1 xu\u1ea5t t\u1eeb c\u00e1c l\u1ea7n \u0111\u00e1nh gi\u00e1 tr\u01b0\u1edbc kh\u00f4ng?<\/li>\n<\/ul>\n

                    Theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y theo chu k\u1ef3 qu\u00fd. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n \u0111i\u1ec1u ch\u1ec9nh ph\u01b0\u01a1ng ph\u00e1p c\u1ee7a m\u00ecnh n\u1ebfu ti\u1ebfn \u0111\u1ed9 b\u1ecb \u0111\u00ecnh tr\u1ec7.<\/p>\n

                    \ud83d\udd04 Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn c\u1ea7n tr\u00e1nh<\/h2>\n

                    Ngay c\u1ea3 nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 kinh nghi\u1ec7m c\u0169ng v\u1ea5p ng\u00e3 khi c\u00e2n b\u1eb1ng gi\u1eefa giao h\u00e0ng v\u00e0 ph\u00e1t tri\u1ec3n. Nh\u1eadn di\u1ec7n nh\u1eefng c\u00e1i b\u1eaby n\u00e0y c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n tr\u00e1nh \u0111\u01b0\u1ee3c nh\u1eefng sai l\u1ea7m t\u1ed1n k\u00e9m.<\/p>\n

                      \n
                    • Ch\u1ee9ng b\u1ec7nh anh h\u00f9ng:<\/strong>L\u00e0m vi\u1ec7c thay h\u1ecd khi t\u00ecnh h\u00ecnh tr\u1edf n\u00ean kh\u00f3 kh\u0103n. \u0110i\u1ec1u n\u00e0y ti\u1ebft ki\u1ec7m th\u1eddi gian ngay l\u1eadp t\u1ee9c nh\u01b0ng l\u1ea1i t\u01b0\u1edbc \u0111i c\u01a1 h\u1ed9i h\u1ecdc h\u1ecfi c\u1ee7a nh\u00e2n vi\u00ean tr\u1ebb.<\/li>\n
                    • Qu\u00e1 t\u1ea3i:<\/strong>Giao qu\u00e1 nhi\u1ec1u c\u00f4ng vi\u1ec7c \u0111\u1ec3 ki\u1ec3m tra gi\u1edbi h\u1ea1n c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn ki\u1ec7t s\u1ee9c v\u00e0 sai s\u00f3t.<\/li>\n
                    • Thi\u1ebfu nh\u1ea5t qu\u00e1n:<\/strong>\u0110\u01b0a ph\u1ea3n h\u1ed3i v\u00e0o tu\u1ea7n n\u00e0y v\u00e0 b\u1ecf qua tu\u1ea7n sau. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra s\u1ef1 nh\u1ea7m l\u1eabn v\u1ec1 k\u1ef3 v\u1ecdng.<\/li>\n
                    • T\u00e1ch bi\u1ec7t:<\/strong>Kh\u00f4ng t\u00edch h\u1ee3p nh\u00e2n vi\u00ean tr\u1ebb v\u00e0o m\u1ea1ng l\u01b0\u1edbi \u0111\u1ed9i nh\u00f3m r\u1ed9ng l\u1edbn h\u01a1n. H\u1ed7 tr\u1ee3 hu\u1ea5n luy\u1ec7n n\u00ean v\u01b0\u1ee3t ra ngo\u00e0i qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp.<\/li>\n<\/ul>\n

                      \ud83c\udf31 X\u00e2y d\u1ef1ng kh\u1ea3 n\u0103ng b\u1ec1n v\u1eefng l\u00e2u d\u00e0i<\/h2>\n

                      M\u1ee5c ti\u00eau cu\u1ed1i c\u00f9ng l\u00e0 t\u1ea1o ra m\u1ed9t \u0111\u1ed9i nh\u00f3m kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o b\u1ea1n. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi s\u1ef1 chuy\u1ec3n d\u1ecbch t\u1eeb phong c\u00e1ch ch\u1ec9 \u0111\u1ea1o sang phong c\u00e1ch h\u1ed7 tr\u1ee3 theo th\u1eddi gian.<\/p>\n

                      Giai \u0111o\u1ea1n 1: Ch\u1ec9 \u0111\u1ea1o<\/h3>\n

                      \u1ede \u0111\u1ea7u ti\u00ean, cung c\u1ea5p h\u01b0\u1edbng d\u1eabn r\u00f5 r\u00e0ng v\u00e0 gi\u00e1m s\u00e1t ch\u1eb7t ch\u1ebd. \u0110\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean tr\u1ebb hi\u1ec3u \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau d\u1ef1 \u00e1n v\u00e0 vai tr\u00f2 c\u1ee5 th\u1ec3 c\u1ee7a h\u1ecd.<\/p>\n

                      Giai \u0111o\u1ea1n 2: Hu\u1ea5n luy\u1ec7n<\/h3>\n

                      Khi s\u1ef1 t\u1ef1 tin t\u0103ng l\u00ean, gi\u1ea3m t\u1ea7n su\u1ea5t ki\u1ec3m tra. \u0110\u1eb7t nhi\u1ec1u c\u00e2u h\u1ecfi h\u01a1n v\u00e0 \u0111\u1ec3 h\u1ecd d\u1eabn d\u1eaft cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/p>\n

                      Giai \u0111o\u1ea1n 3: U\u1ef7 quy\u1ec1n<\/h3>\n

                      Cu\u1ed1i c\u00f9ng, giao quy\u1ec1n s\u1edf h\u1eefu cho to\u00e0n b\u1ed9 c\u00e1c m\u00f4-\u0111un ho\u1eb7c lu\u1ed3ng c\u00f4ng vi\u1ec7c. Vai tr\u00f2 c\u1ee7a b\u1ea1n tr\u1edf th\u00e0nh lo\u1ea1i b\u1ecf r\u00e0o c\u1ea3n thay v\u00ec giao nhi\u1ec7m v\u1ee5.<\/p>\n

                      \ud83d\udcc5 M\u1eabu l\u1ecbch tr\u00ecnh h\u00e0ng tu\u1ea7n<\/h2>\n

                      \u0110\u1ec3 gi\u00fap h\u00ecnh dung c\u00e1ch t\u00edch h\u1ee3p \u0111i\u1ec1u n\u00e0y v\u00e0o l\u1ecbch tr\u00ecnh b\u1eadn r\u1ed9n, h\u00e3y xem x\u00e9t m\u1eabu sau.<\/p>\n\n\n\n\n\n\n\n\n\n
                      Ng\u00e0y<\/th>\nV\u00f9ng t\u1eadp trung<\/th>\nHo\u1ea1t \u0111\u1ed9ng<\/th>\n<\/tr>\n<\/thead>\n
                      Th\u1ee9 Hai<\/td>\nL\u00ean k\u1ebf ho\u1ea1ch<\/td>\nXem x\u00e9t b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh d\u1ef1 \u00e1n c\u00f9ng \u0111\u1ed9i nh\u00f3m.<\/td>\n<\/tr>\n
                      Th\u1ee9 Ba<\/td>\nH\u1ed7 tr\u1ee3 hu\u1ea5n luy\u1ec7n<\/td>\nC\u00e1c bu\u1ed5i h\u1ecdp m\u1ed9t \u0111\u1ed1i m\u1ed9t v\u1edbi nh\u00e2n vi\u00ean tr\u1ebb.<\/td>\n<\/tr>\n
                      Th\u1ee9 T\u01b0<\/td>\nTh\u1ef1c hi\u1ec7n<\/td>\nL\u00e0m vi\u1ec7c s\u00e2u v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 quan tr\u1ecdng c\u1ee7a d\u1ef1 \u00e1n.<\/td>\n<\/tr>\n
                      Th\u1ee9 N\u0103m<\/td>\nXem x\u00e9t<\/td>\nXem x\u00e9t m\u00e3 ngu\u1ed3n ho\u1eb7c ki\u1ec3m tra t\u00e0i li\u1ec7u.<\/td>\n<\/tr>\n
                      Th\u1ee9 S\u00e1u<\/td>\nT\u1ed5ng k\u1ebft<\/td>\nT\u1ed5ng k\u1ebft nh\u00f3m v\u00e0 k\u1ebft th\u00fac tu\u1ea7n.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                      C\u1ea5u tr\u00fac n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng vi\u1ec7c h\u01b0\u1edbng d\u1eabn kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u sau c\u00f9ng m\u00e0 l\u00e0 \u01b0u ti\u00ean \u0111\u01b0\u1ee3c l\u00ean l\u1ecbch. N\u00f3 c\u0169ng ng\u0103n ng\u1eeba tu\u1ea7n l\u00e0m vi\u1ec7c b\u1ecb chi ph\u1ed1i ho\u00e0n to\u00e0n b\u1edfi vi\u1ec7c x\u1eed l\u00fd kh\u1ee7ng ho\u1ea3ng.<\/p>\n

                      \ud83e\udd1d Th\u00fac \u0111\u1ea9y tinh th\u1ea7n h\u01b0\u1edbng d\u1eabn gi\u1eefa \u0111\u1ed3ng nghi\u1ec7p<\/h2>\n

                      L\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd, b\u1ea1n kh\u00f4ng th\u1ec3 c\u00f3 m\u1eb7t trong m\u1ecdi t\u01b0\u01a1ng t\u00e1c. Khuy\u1ebfn kh\u00edch tinh th\u1ea7n h\u01b0\u1edbng d\u1eabn gi\u1eefa \u0111\u1ed3ng nghi\u1ec7p s\u1ebd l\u00e0m t\u0103ng hi\u1ec7u qu\u1ea3 c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y ph\u00e2n b\u1ed5 c\u00f4ng vi\u1ec7c v\u00e0 x\u00e2y d\u1ef1ng v\u0103n h\u00f3a \u0111\u1ed9i nh\u00f3m m\u1ea1nh m\u1ebd h\u01a1n.<\/p>\n

                        \n
                      • C\u1eb7p \u0111\u00f4i:<\/strong> Giao m\u1ed9t th\u00e0nh vi\u00ean c\u1ea5p cao h\u01b0\u1edbng d\u1eabn m\u1ed9t th\u00e0nh vi\u00ean tr\u1ebb v\u1ec1 c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3.<\/li>\n
                      • Chia s\u1ebb ki\u1ebfn th\u1ee9c:<\/strong> T\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i h\u1ed9i th\u1ea3o n\u1ed9i b\u1ed9 n\u01a1i c\u00e1c th\u00e0nh vi\u00ean tr\u1ebb tr\u00ecnh b\u00e0y nh\u1eefng \u0111i\u1ec1u h\u1ecd \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c.<\/li>\n
                      • K\u00eanh m\u1edf:<\/strong> T\u1ea1o c\u00e1c k\u00eanh ho\u1eb7c di\u1ec5n \u0111\u00e0n n\u01a1i c\u00e2u h\u1ecfi c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1eb7t c\u00f4ng khai.<\/li>\n<\/ul>\n

                        Khi c\u00e1c th\u00e0nh vi\u00ean tr\u1ebb h\u1ecdc h\u1ecfi t\u1eeb \u0111\u1ed3ng nghi\u1ec7p, h\u1ecd th\u01b0\u1eddng c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i h\u01a1n khi \u0111\u1eb7t c\u00e2u h\u1ecfi m\u00e0 c\u00f3 th\u1ec3 h\u1ecd s\u1ebd ng\u1ea7n ng\u1ea1i h\u1ecfi m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd. \u0110i\u1ec1u n\u00e0y l\u00e0m t\u0103ng t\u1ed1c chu k\u1ef3 h\u1ecdc t\u1eadp.<\/p>\n

                        \ud83d\udee0\ufe0f C\u00f4ng c\u1ee5 t\u1ed5 ch\u1ee9c<\/h2>\n

                        M\u1eb7c d\u00f9 ch\u00fang ta t\u1eadp trung v\u00e0o ph\u01b0\u01a1ng ph\u00e1p, c\u00e1c c\u00f4ng c\u1ee5 t\u1ed5 ch\u1ee9c \u0111\u00f3ng vai tr\u00f2 trong vi\u1ec7c theo d\u00f5i c\u1ea3 nhi\u1ec7m v\u1ee5 d\u1ef1 \u00e1n v\u00e0 m\u1ee5c ti\u00eau h\u01b0\u1edbng d\u1eabn.<\/p>\n

                          \n
                        • B\u1ea3ng nhi\u1ec7m v\u1ee5:<\/strong> S\u1eed d\u1ee5ng b\u1ea3ng Kanban \u0111\u1ec3 tr\u1ef1c quan h\u00f3a ti\u1ebfn \u0111\u1ed9 v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ngh\u1ebdn.<\/li>\n
                        • T\u00e0i li\u1ec7u:<\/strong> Duy tr\u00ec m\u1ed9t c\u01a1 s\u1edf tri th\u1ee9c chung n\u01a1i ghi l\u1ea1i c\u00e1c gi\u1ea3i ph\u00e1p.<\/li>\n
                        • Ghi ch\u00e9p ph\u1ea3n h\u1ed3i:<\/strong> Duy tr\u00ec m\u1ed9t b\u1ea3n ghi ri\u00eang t\u01b0 v\u1ec1 ph\u1ea3n h\u1ed3i \u0111\u00e3 \u0111\u01b0a ra v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u1ec3 theo d\u00f5i xu h\u01b0\u1edbng.<\/li>\n<\/ul>\n

                          Nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y gi\u00fap duy tr\u00ec s\u1ef1 minh b\u1ea1ch m\u00e0 kh\u00f4ng c\u1ea7n h\u1ecdp li\u00ean t\u1ee5c. Ch\u00fang cho ph\u00e9p c\u00e1c th\u00e0nh vi\u00ean tr\u1ebb t\u1ef1 t\u00ecm ki\u1ebfm th\u00f4ng tin khi c\u00f3 th\u1ec3, gi\u00fap b\u1ea1n gi\u1ea3i ph\u00f3ng th\u1eddi gian cho vi\u1ec7c h\u01b0\u1edbng d\u1eabn c\u1ea5p cao.<\/p>\n

                          \ud83e\udded \u0110i\u1ec1u h\u01b0\u1edbng kh\u1ee7ng ho\u1ea3ng d\u1ef1 \u00e1n<\/h2>\n

                          Kh\u1ee7ng ho\u1ea3ng l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. Khi m\u1ed9t d\u1ef1 \u00e1n \u0111ang g\u1eb7p r\u1ee7i ro, c\u00e1m d\u1ed7 l\u00e0 si\u1ebft ch\u1eb7t ki\u1ec3m so\u00e1t v\u00e0 lo\u1ea1i b\u1ecf c\u00e1c th\u00e0nh vi\u00ean tr\u1ebb kh\u1ecfi qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh. \u0110i\u1ec1u n\u00e0y l\u00e0 nh\u00ecn nh\u1eadn ng\u1eafn h\u1ea1n.<\/p>\n

                          Ngay c\u1ea3 trong kh\u1ee7ng ho\u1ea3ng, h\u00e3y tham gia nh\u00e2n vi\u00ean tr\u1ebb. Gi\u1ea3i th\u00edch t\u00ecnh h\u00ecnh m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng. Y\u00eau c\u1ea7u h\u1ecd gi\u00fap \u0111\u01b0a ra \u00fd t\u01b0\u1edfng gi\u1ea3i ph\u00e1p. \u0110i\u1ec1u n\u00e0y duy tr\u00ec s\u1ef1 t\u1ef1 tin c\u1ee7a h\u1ecd v\u00e0 ch\u1ee9ng minh r\u1eb1ng \u00fd ki\u1ebfn c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng ngay c\u1ea3 khi \u00e1p l\u1ef1c d\u1ed3n d\u1eadp.<\/p>\n

                          Sau kh\u1ee7ng ho\u1ea3ng, ti\u1ebfn h\u00e0nh m\u1ed9t cu\u1ed9c \u0111\u00e1nh gi\u00e1 c\u1ee5 th\u1ec3. Th\u1ea3o lu\u1eadn v\u1ec1 nh\u1eefng g\u00ec \u0111\u00e3 x\u1ea3y ra, \u0111i\u1ec1u g\u00ec \u0111\u01b0\u1ee3c h\u1ecdc h\u1ecfi v\u00e0 c\u00e1ch \u0111\u1ed9i ng\u0169 x\u1eed l\u00fd c\u0103ng th\u1eb3ng. \u0110i\u1ec1u n\u00e0y bi\u1ebfn m\u1ed9t s\u1ef1 ki\u1ec7n ti\u00eau c\u1ef1c th\u00e0nh tr\u1ea3i nghi\u1ec7m g\u1eafn k\u1ebft v\u00e0 h\u1ecdc h\u1ecfi.<\/p>\n

                          \ud83c\udf1f Nh\u1eefng suy ngh\u0129 cu\u1ed1i c\u00f9ng v\u1ec1 l\u00e3nh \u0111\u1ea1o b\u1ec1n v\u1eefng<\/h2>\n

                          L\u00e3nh \u0111\u1ea1o m\u1ed9t \u0111\u1ed9i ng\u0169 trong khi ho\u00e0n th\u00e0nh c\u00e1c d\u1ef1 \u00e1n l\u00e0 m\u1ed9t cu\u1ed9c c\u00e2n b\u1eb1ng li\u00ean t\u1ee5c. Kh\u00f4ng c\u00f3 c\u00f4ng th\u1ee9c ho\u00e0n h\u1ea3o n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi t\u00ecnh hu\u1ed1ng. B\u1ea1n ph\u1ea3i linh ho\u1ea1t \u0111i\u1ec1u ch\u1ec9nh d\u1ef1a tr\u00ean nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a d\u1ef1 \u00e1n v\u00e0 nhu c\u1ea7u c\u00e1 nh\u00e2n c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean.<\/p>\n

                          B\u1eb1ng c\u00e1ch \u01b0u ti\u00ean giao ti\u1ebfp r\u00f5 r\u00e0ng, ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c c\u00f3 c\u1ea5u tr\u00fac v\u00e0 m\u00f4i tr\u01b0\u1eddng h\u1ed7 tr\u1ee3, b\u1ea1n t\u1ea1o ra m\u1ed9t quy tr\u00ecnh l\u00e0m vi\u1ec7c b\u1ec1n v\u1eefng. C\u00e1c nh\u00e2n vi\u00ean tr\u1ebb c\u1ee7a b\u1ea1n ph\u00e1t tri\u1ec3n th\u00e0nh nh\u1eefng chuy\u00ean gia \u0111\u1ea7y n\u0103ng l\u1ef1c, v\u00e0 d\u1ef1 \u00e1n th\u00e0nh c\u00f4ng. V\u00f2ng tr\u00f2n n\u00e0y c\u1ee7ng c\u1ed1 to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c.<\/p>\n

                          H\u00e3y nh\u1edb, m\u1ee5c ti\u00eau kh\u00f4ng ch\u1ec9 l\u00e0 ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n, m\u00e0 c\u00f2n l\u00e0 ho\u00e0n th\u00e0nh n\u00f3 v\u1edbi m\u1ed9t \u0111\u1ed9i ng\u0169 m\u1ea1nh m\u1ebd h\u01a1n so v\u1edbi l\u00fac b\u1eaft \u0111\u1ea7u. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi s\u1ef1 ki\u00ean nh\u1eabn, nh\u1ea5t qu\u00e1n v\u00e0 cam k\u1ebft ch\u00e2n th\u00e0nh cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/p>\n","protected":false},"excerpt":{"rendered":"

                          Trong m\u00f4i tr\u01b0\u1eddng qu\u1ea3n l\u00fd d\u1ef1 \u00e1n hi\u1ec7n \u0111\u1ea1i \u0111\u1ea7y t\u1ed1c \u0111\u1ed9, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn: l\u00e0m sao \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c…<\/p>\n","protected":false},"author":1,"featured_media":1268,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"H\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean tr\u1ebb trong khi \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau d\u1ef1 \u00e1n","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1ch c\u00e2n b\u1eb1ng vi\u1ec7c giao d\u1ef1 \u00e1n v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a \u0111\u1ed9i nh\u00f3m. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c th\u1ef1c t\u1ebf \u0111\u1ec3 h\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean tr\u1ebb m\u00e0 kh\u00f4ng b\u1ecf l\u1ee1 ti\u1ebfn \u0111\u1ed9.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[38],"tags":[43,48],"class_list":["post-1267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management","tag-academic","tag-project-management"],"yoast_head":"\nH\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean tr\u1ebb trong khi \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau d\u1ef1 \u00e1n<\/title>\n<meta name=\"description\" content=\"H\u1ecdc c\u00e1ch c\u00e2n b\u1eb1ng vi\u1ec7c giao d\u1ef1 \u00e1n v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a \u0111\u1ed9i nh\u00f3m. 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